Too Many Shopping Carts, Too Little Wine

Well, I went after an ice cube and found an iceberg.

I had that bunch of questions on shopping carts, and then I selected a bunch of carts to throw the questions at.

By the end of the first day, I had added 10 more questions and 2 more carts. By the end of the week, I had 27 more questions and 3 more carts. I also had a bottle of wine and an attitude problem.

And then Sunday I learned about the advertising tax. As I understand it, some states intend to classify blog/website publishers as sales hubs for the merchants who pay them commissions through affiliate programs.

Apparently, the states think this will bring in a lot of otherwise-lost tax revenue. I think they’ll be disappointed when merchants drop those affiliates like hot rocks and nobody gets paid.

I’m not being pessimistic. It’s already happened in New York…200 merchants abandoned their affiliates, so I hear. And, as an affiliate, I’ve signed documents swearing on all that is holy that I’m not a resident of an advertising tax state.

See, I avoided being directly affected by this law because my state, Maryland, didn’t pass it. Yet I’m up to the neck in it anyway. And why?

Shopping carts.

Because tax handling was one of my original questions. And after a tweet from @tzaddi, complex Canadian taxes became another one. And with this advertising tax comes more questions for folks in the US.

Because it smells like merchants will need to pay sales tax on transactions that come from advertising tax (AT) states, not just their resident state. So if you’ve got affiliates, you may need a customizable cart to manage that. Or a cart service provider who’s on top of their game. And maybe a bookkeeper. Or you can cut off your AT state affiliates and just skip it.

So.

Customizable tax handling is looking like a Deal Breaker…one of those features that make your shopping cart decision for you. When you need a particular feature bad enough, whichever cart has it is the one you choose, and you hope other features you want come with it.

When you read the Guide, you’ll see there’s a good bit of that. Oh, and—

  • If you don’t have the technical skills, or technical confidence, to copy/paste shopping cart code into your website or blog, then that’s likely your Deal Breaker. Almost all carts require a little codework. If you want your choice of shopping carts, you’ll need to get some skills, some guts, or some help.
  • If you want a shopping cart plugin for your WordPress site, then you have a handful of choices. But if you want robust features, there are only a few carts to choose from. And if you want a WP cart plugin that’s robust, well-supported, and free…? Welllll, you may not get all three. You may have to pick two.

And so it goes.

I’m overwhelmed, frustrated, grumpy, and out of wine. I’m also searching, reading, learning, and dropping by Trader Joe’s for another bottle. Or four.

Because there are more questions and more carts, which means there are also more answers. I’ll look for them this week, until hell or high water.

Or until I run out of wine.

Whichever comes first.

Photo credit: Gianni D.

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15 Responses to Too Many Shopping Carts, Too Little Wine
  1. reese
    February 1, 2010 | 2:47 am

    Oh honey, I feel like sending you a bottle!

    I hear taxes–anything that sounds remotely complicated regarding financial crap like that–and I want to run for the hills!

    If I were you and doing this job? I’d be into the heavy shit by now. bring on the bloody marys.

    xoxo

  2. Charlotte
    February 1, 2010 | 3:03 am

    I love New York.

    (ahem.)
    Charlotte´s last blog ..Making It Look Easy My ComLuv Profile

  3. Laurie Foley
    February 1, 2010 | 8:47 am

    I re-watched Alien last night. Spoiler alert!!

    Crys, your post reminds me of the scene where she thinks she’s the last survivor who has escaped into the pod. Only to find that the bigbadmutha (no relation to bigbrightbulb) has stowed away.

    How crazy does it make us as small business people when something like advertising tax starts to feel like a multi-mouthed-slime-dripping Alien from which there is no escape?!?

    I’m with @reese – fire up the big guns: vodka martinis, 3 olives.
    Laurie Foley´s last blog ..B.Y.O.G. (Bring Your Own Giraffe) My ComLuv Profile

  4. Amy Crook
    February 1, 2010 | 5:35 pm

    Wow, that sounds like a huge headache! I can’t tell you how much I appreciate that you’re doing that research instead of me — I had to do a little of it once for people who wanted to sell wine online, ironically, and it drove me to drink and them to drop the project!

    Here’s a virtual glass of wine for you, and hoping that you manage to come to the end of the project before the end of your patience, wits, and wine.
    Amy Crook´s last blog ..Thursday Means Cartoons! My ComLuv Profile

  5. Crystal
    February 1, 2010 | 5:35 pm

    @Reese — Oh golly, taxes freak me out too. I drag my feet forever when it’s time to do my own, but I hopped on this one. If I understand this advertising tax correctly, it can be a business model killer, or at least a business model changer.

    As for Bloody Marys? It may yet come to that. I’ll let you know when the analysis starts :)

    @Charlotte — As well you should. And I do too :)

    @Laurie — That is the funniest, kookiest, and truest analogy! Particularly because it reads like states can bring this up for a vote year after year… Ever vigilant, ever diligent we’d need to be to fend it off. Can’t we just work?!?

    3 olives? Wow. Y’all don’t play…

  6. Mary McRae
    February 1, 2010 | 5:49 pm

    Both of these topics sending me heading directly to the margarita machine down on the kitchen counter. I’ll have one for you too, Crystal.

    And kudos for taking on this tremendous challenge. I wonder what shopping cart program you’ll use?

    (ducking …)
    Mary McRae´s last blog ..There’s No Place Like Home My ComLuv Profile

  7. Crystal
    February 1, 2010 | 6:46 pm

    @Amy — Oh its a pain in the heiny, but don’t get me wrong. I love every minute of it. Every. Minute.

    I’m only pissed because I’m behind schedule, but it’s good I’m a bit delayed, or I would have missed questions like your friend with the shipping dilemma. She might need to homegrow her cart to get her needs met, but even that is good to know.

    Thanks for dropping by! And thanks for the glass…I’ll need it :)

    @Mary — You have a margarita machine? I’ll be right over. RIGHT OVER. I’ll even bring my own salt ;-)

    Me and my cart…that is a question isn’t it? I’m going to wait until I’ve skimmed all the carts before I decide, but there is a particular WordPress plugin that has my heart at the mo: http://shopplugin.net/tour/

  8. Mary McRae
    February 1, 2010 | 7:37 pm

    The tequila bar is stocked. Come on up!

    I can see why you like shopp – very cool demo. I haven’t looked at shopping carts since DH was selling his hand-crafted knock hockey boards online in 2001-2003. No PayPal back then; also had to deal with merchant accounts. Yuk.

    And over on the left hand side of their site? “For Perfectionists.” Sounds promising.
    Mary McRae´s last blog ..There’s No Place Like Home My ComLuv Profile

  9. Tzaddi
    February 1, 2010 | 9:15 pm

    Oh my, the plot thickens! What a lot of work!

    I’m so looking forward to seeing the fruits of your labour and to the day I get to buy a round of drinks to celebrate it WITH you. Or just to celebrate you. That would be cool too.
    Tzaddi´s last blog ..Switching off to switch on My ComLuv Profile

  10. Crystal
    February 1, 2010 | 9:43 pm

    @Tzaddi Indeed! But it’s my own fault. I could’ve stuck with the long list, but I had to make it longer—

    I read about Ecwid (full-featured and oddly free) and added it to the list. Then Shopp and WP-ECommerce were speakers at WordCamp Boston, so I had to do them both. Then Agora is in HostGator’s package but not on its feature list so I missed it when I made the first list…blah blah.

    That said, I will be so happy to celebrate with, around, or about whatever ya want! :) Will make a way this year, somehow…

  11. Nathalie Lussier
    February 2, 2010 | 11:52 am

    Oh boy… I’m in Canada, but this sounds like a bit of a tangle. I have affiliates in the states, and I honestly would rather not have to look at where they’re from to decide how to proceed.

    I guess this is what happens when we add in some tax laws to the already pretty complex world of online sales.

    Thanks for bringing this up, and I’m sending you some virtual wine. (No tax if it’s virtual, pff..)
    Nathalie Lussier´s last blog ..Mindful Monday: Dreamboard Edition My ComLuv Profile

  12. Marcus
    February 3, 2010 | 11:38 am

    It seems like every time I get my mind wrapped around applicable sales tax laws, they come up with something new to loom over me while I am trying to earn a living. the funny thig is that sales tax can be passed onto the consumer and usually they just begrudge the gov’t and continue to buy. The trouble is that if I don’t realize it’s taxable and I sell a lot then I am in the hole and one day they come knocking. I don’t mind the tax, it’s the whimsical rules that wear me down.

  13. Gillian - Google SEO
    February 4, 2010 | 4:53 pm

    I’ve never had to design a shopping cart from scratch but I can imagine it would be incredibly time consuming and frustrating. Good news for developers in that Google has stopped supporting IE 6 – http://www.digitaltrends.com/computing/google-to-stop-supporting-internet-explorer-6/

  14. jerin
    February 5, 2010 | 5:05 am

    I think its always best to go for a custom developed shopping cart which includes or has the capability to include the specific features that you require. There is no point rushing into this by choosing a cart that is underdeveloped or doesn’t have the features that you want. Tax laws are very complicated so good luck with it all.

  15. Ilse
    February 19, 2010 | 5:22 am

    “Well, I went after an ice cube and found an iceberg.” Applies to many sites, makes me wondering if these website owners ever tried to order something at their own site? I’ve been doing some research on this too, and found many sites to be frustrating. A shoppoing chart is not the answer.

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