Sam Leader of Flying Solo offered this story on setting expectations for customer contact: she got an immediate—though automated—company email reply that promised someone would “get back in touch soon”. Months later she still hasn’t heard from them.
She notes her frustration isn’t because they didn’t reply, but because they failed to keep the promise they [...]
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Summary
Business: More Than Coffee! Lounge, Restaurant
Pluses: Strong and simple layout, suitably soothing colors, readable font and text, effective graphics
Minuses: Too much text, blank back
What’s great about it
I love the mood of this card. The flowing lava lamp background appropriately resembles cream being stirred into coffee. The logo is a series of coffee-colored arcs, loops, and [...]
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